VAT Policy

As of 1 January 2015, the rules around the European Union (EU) VAT place of supply of services have changed. This affects the sales of digital services (broadcasting, telecommunications and e-services) from a business such as Funcom to a consumer (private individuals and non-business entities). The place of taxation is determined by the location of the consumer.

Where digital services are supplied on a business to consumer basis, Funcom is responsible for accounting for VAT on the supply:
- to the tax authority
- at the VAT rate applicable in the consumer's EU member state.

To avoid adding the VAT, Funcom is required to prove a customer is not subject to the EU VAT. The issuing country of your payment instrument will be used to check this. Please contact Funcom support at for questions or issues regarding VAT.